1. INTRODUCTION Welcome to Centre Hardware (“Company”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information in accordance with Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

By using our website https://www.centrehardware.com, you consent to the practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

We collect the following types of personal information:

A. Automatically Collected Information:

  • Device Information: Web browser type, IP address, time zone, and cookies installed on your device.
  • Browsing Information: Pages viewed, referring sites, and interactions with our site.
  • Log Data: IP address, browser type, ISP, referring/exit pages, and timestamp data.
  • Tracking Technologies: Cookies, beacons, tags, and pixels to monitor user activity.

B. Information Provided by You:

  • Contact Information: Name, phone number, email, billing/shipping address.
  • Payment Information: Payment details including credit/debit card numbers, UPI IDs, and PayPal email.
  • Order Information: Products purchased, order history, and transaction details.

3. HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

  • Order Processing: Managing and fulfilling purchases, shipping orders, and providing invoices.
  • Customer Support: Responding to inquiries, complaints, and support requests.
  • Fraud Prevention: Monitoring for fraud, unauthorized transactions, and security breaches.
  • Marketing & Advertising: Sending promotional messages, newsletters, and targeted ads.
  • Legal Compliance: Ensuring compliance with applicable laws and regulations.

4. DATA SHARING & DISCLOSURE

We may share your information with third parties in the following cases:

  • Analytics & Advertising Partners: Google Analytics, Facebook Ads, and other marketing platforms.
  • Legal Requirements: To comply with Indian laws, court orders, or regulatory requests.

For more details on Shopify’s privacy practices, visit: https://www.shopify.com/legal/privacy

For Google Analytics opt-out, visit: https://tools.google.com/dlpage/gaoptout

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings. Learn more at: http://www.allaboutcookies.org

6. YOUR RIGHTS UNDER INDIAN LAW

As per the Digital Personal Data Protection Act, 2023, you have the following rights:

  • Right to Access: Request copies of your personal data.
  • Right to Correction: Update or modify inaccurate information.
  • Right to Deletion: Request removal of your personal data.
  • Right to Withdraw Consent: Opt out of marketing communications.

To exercise your rights, contact us at: mail.centrehardware@gmail.com

7. BEHAVIORAL ADVERTISING

We use behavioral advertising to show relevant ads on platforms like Facebook and Google. You can opt out using the links below:

8. DATA SECURITY & RETENTION

We implement security measures to protect your personal information. However, no method of data transmission over the internet is 100% secure. We retain your data for as long as necessary for our business operations or until you request deletion.

9. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 15. We do not knowingly collect data from minors. If you believe a child has provided us with their personal data, please contact us for removal.

10. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. Any changes will be posted on this page with an updated Effective Date.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.