At Centre Hardware, we strive to provide a seamless shopping experience. Please review our delivery and return policy carefully.

Delivery Policy

  • Orders are processed within 1-2 business days and typically delivered within 5-10 business days depending on your location.
  • Shipping charges, if applicable, will be mentioned at checkout.
  • We partner with reliable courier services to ensure safe and timely delivery.
  • You will receive a tracking link once your order is dispatched.
  • In case of delayed or lost shipments, please contact our support team.

Return Policy We offer a 10-day return policy, meaning you have 10 days after receiving your item to request a return.

Eligibility for Returns:

  • The item must be unused, unworn, with tags, and in its original packaging.
  • You must provide a receipt or proof of purchase.
  • Returns due to incorrect product, damage during transit, or manufacturing defects are accepted.

To initiate a return, contact us at mail.centrehardware@gmail.com or call +91 9099955977. If approved, we will provide a return shipping label and further instructions. Returns sent without prior approval will not be accepted.

Damages and Issues Please inspect your order upon receipt and immediately contact us if the item is defective, damaged, or incorrect. We will work swiftly to resolve the issue.

Exchange Policy We do not offer direct exchanges. If you need a different item, return the original product and place a new order once your return is processed.

Refund Policy

  • Once your return is received and inspected, we will notify you about approval or rejection.
  • If approved, the refund will be processed to your original payment method within 5-7 business days.
  • Processing times may vary based on your bank or payment provider.

For any queries, feel free to contact us at mail.centrehardware@gmail.com or call +91 9099955977.

This policy complies with the Consumer Protection (E-commerce) Rules, 2020 and applicable Indian laws.